Effective Date: July 10, 2026
Last Updated: July 10, 2026
1. Who We Are
These Terms of Service ("Terms") are a binding agreement between you ("you," "your," or "Customer") and Axori LLC, a Nevada limited liability company ("Axori," "we," "us," or "our").
Axori operates Axori OS, a software platform for small and mid-size service businesses in the United States (the "Service").
By creating an account, clicking to accept these Terms, or using the Service, you agree to be bound by them. If you do not agree, do not use the Service.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.
2. What the Service Is — and What It Is Not
2.1 What Axori Does
Axori OS is a software tool that helps you organize and understand your business information. Depending on your subscription tier, the Service may include bookkeeping and expense organization, invoice creation, receipt capture, mileage tracking, tax-estimate reporting, client and booking records, and automated communications.
2.2 What Axori Is Not
Axori is not a bank, a lender, a payment processor, a money transmitter, a broker-dealer, an accounting firm, a law firm, or a tax preparer.
- Axori never holds, transmits, initiates, captures, refunds, or transfers your money. Payments you receive from your customers go directly to you, through whatever payment provider you already use. Axori observes and records; it never moves funds.
- Axori never asks for the passwords to your bank or financial accounts.
- Where the Service connects to a third-party payment processor, that connection is read-only. Axori cannot initiate any transaction through it.
2.3 Tax and Financial Features — Estimates Only
Any tax figure, estimate, projection, categorization, Schedule C report, or other financial or tax-related output produced by the Service (including any AI-generated content) is for informational and organizational purposes only. It is not tax advice, accounting advice, legal advice, or financial advice. Axori is not acting as a "tax return preparer" under IRC § 7701(a)(36) or any analogous law. Axori does not prepare, review, sign, file, transmit, or e-file any tax return, information return, Schedule C, Form W-9, Form 1099, or any other filing with the IRS, any state tax authority, or any other governmental body.
You are solely and exclusively responsible for the accuracy and completeness of all source data you upload or enter, for verifying every categorization, estimate, total, and report against your original records and receipts, and for all decisions regarding how to report income, expenses, deductions, or credits on any tax return or filing. Tax law is complex and varies by jurisdiction, entity type, facts, and circumstances. You must consult a licensed CPA, enrolled agent, tax attorney, or other qualified professional before relying on any output from the Service or making any filing or payment decision.
Axori disclaims all liability for any tax underpayment, overpayment, penalty, interest, fine, addition to tax, audit costs, defense costs, or related damages arising from your use of, or reliance on, any output from the Service, to the maximum extent permitted by applicable law.
2.4 AI-Generated Output
The Service uses artificial intelligence to categorize data, generate documents, draft communications, and answer questions. AI output can be incorrect. You are responsible for reviewing any AI-generated content before relying on it, sending it to a customer, or using it in a filing.
3. Your Account
3.1 Eligibility
You must be at least 18 years old and legally able to enter into a contract. The Service is offered only to businesses operating in the United States.
3.2 Accuracy
You agree to provide accurate, current, and complete information when you register, and to keep it up to date.
3.3 Security
You are responsible for safeguarding your password and for all activity under your account. Notify us immediately at maxx@axori.ai if you suspect unauthorized access.
3.4 One Account per Business
Each subscription covers one business entity unless otherwise agreed in writing.
4. Subscription, Billing, and Payment
4.1 Subscription Tiers
The Service is offered in tiers, each with different features and prices, described on our website. We may change our prices. If we change the price of your tier, we will give you at least thirty (30) days' notice before the change takes effect on your account, and you may cancel before then.
4.2 A Payment Method Is Required
A valid payment method is required to activate any account, including accounts on a free trial or a promotional (comped) plan. Nothing is charged to that payment method during a free trial or comped period.
4.3 Free Trials
Certain tiers include a free trial period, stated at signup. At the end of the free trial, your payment method will be charged automatically for the first billing period unless you cancel before the trial ends.
4.4 Promotional and Comped Accounts
If you sign up using a promotional code, your account may receive a stated period of free service. At the end of that promotional period, your payment method will be charged automatically at the then-current rate for your tier, unless you cancel first. The duration of any promotional period is stated when the code is issued.
4.5 Recurring Billing and Authorization
By providing a payment method, you authorize Axori to charge it on a recurring basis — at the end of any free trial or promotional period, and thereafter at the start of each billing cycle — until you cancel. Payments are processed by Stripe, Inc. Axori does not store your full card number.
4.6 Failed Payments
If a payment fails, we may retry it, suspend your access, and ultimately terminate your account. You remain responsible for amounts owed.
4.7 Upgrades and Downgrades
If you upgrade mid-cycle, you will be charged a prorated amount for the remainder of the current billing period, and the new rate thereafter. If you downgrade, the change takes effect at the start of your next billing period; no refund or credit is issued for the remainder of the current period.
4.8 Taxes
Prices do not include sales, use, or similar taxes. You are responsible for any such taxes, excluding taxes based on Axori's net income.
5. Cancellation and Refunds
5.1 You May Cancel at Any Time
You may cancel your subscription at any time from your dashboard or by emailing maxx@axori.ai. Cancellation takes effect at the end of your current paid billing period. You retain access until then.
5.2 Refund Policy
Except where required by applicable law, fees already paid are non-refundable. We do not provide refunds or credits for partial billing periods, unused time, or downgrades.
Nothing in this section limits any right you may have under applicable state consumer protection law that cannot be waived by agreement.
5.3 We May Terminate or Suspend
We may suspend or terminate your account, with or without notice, if you breach these Terms, fail to pay, use the Service unlawfully, or if we discontinue the Service. If we terminate your account without cause, we will refund any prepaid, unused fees for the remainder of the current billing period.
6. Your Data
6.1 You Own It
You own all data you upload, enter, or generate through the Service ("Customer Data"). Axori claims no ownership of it.
6.2 What We Do With It
You grant Axori a limited, non-exclusive license to host, process, transmit, display, and back up Customer Data solely to provide and improve the Service to you.
We do not sell your data. We do not share it with advertisers or data brokers. We do not use Customer Data to train general-purpose AI models.
6.3 Sub-processors
We use third-party service providers to deliver the Service, including providers of hosting, payment processing, artificial intelligence, and communications (SMS and email). A current list is maintained in our Data Processing Addendum.
6.4 Export and Deletion
You may export your data at any time while your account is active. On cancellation or termination, we retain your data for thirty (30) days so you can export it. After that period it is permanently deleted, except where we are required by law to retain it, or where it exists in routine encrypted backups that expire on our standard schedule.
You may request deletion at any time by emailing maxx@axori.ai.
6.5 Sensitive Information and Third-Party Data Collection
Certain features may allow or require you to collect, store, or process sensitive information about third parties, such as Taxpayer Identification Numbers, Social Security Numbers, or other personal data of your contractors, vendors, or customers.
You represent, warrant, and covenant that:
- You have the legal authority, all necessary consents from the individuals whose information is being collected, and any required notices or disclosures under applicable law (including data privacy and tax information reporting laws) to collect, store, and have Axori process that information;
- You will use such information solely for lawful tax reporting, payment, contractor management, and legitimate business purposes;
- You will not upload or cause to be uploaded any special categories of data (health, biometric, precise geolocation, or data concerning children under 13) unless expressly authorized in writing by Axori in advance; and
- You are solely responsible for providing any required notices or obtaining any required consents from those third parties.
Axori encrypts sensitive fields at rest where technically feasible. Axori reserves the right to disable, condition, or remove any feature involving sensitive third-party data collection until additional agreements, security reviews, or compliance steps are completed to Axori's satisfaction.
6.6 Privacy
Our collection and use of personal information is described in our Privacy Policy (axori.ai/privacy), which is incorporated into these Terms by reference.
7. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose, or to violate any law or regulation;
- Send unlawful, harassing, deceptive, or unsolicited communications through the Service, including any communication that violates the Telephone Consumer Protection Act, the CAN-SPAM Act, or any state analogue;
- Upload malware, attempt to breach security, probe or scan the Service, or interfere with its operation;
- Reverse engineer, decompile, or attempt to derive the source code of the Service;
- Resell, sublicense, or provide the Service to a third party as a service bureau, without our written consent;
- Use the Service to build a competing product;
- Misrepresent AI-generated content as reviewed or approved by a licensed professional;
- Store data you are not authorized to store.
You are solely responsible for the content of any communication the Service sends on your behalf, including text messages and emails, and for obtaining any consent required by law before those communications are sent.
8. Intellectual Property
The Service, including its software, design, text, and the Axori name and marks, is owned by Axori LLC and protected by intellectual property law. We grant you a limited, revocable, non-exclusive, non-transferable right to use the Service during your subscription.
Feedback. If you send us suggestions, we may use them freely without obligation to you.
9. Third-Party Services
The Service may integrate with third parties (for example, payment processors, calendar and email providers, and telephony providers). Your use of those services is governed by their own terms. We are not responsible for their acts, omissions, availability, or content.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, AXORI DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
AXORI DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT ANY DATA WILL BE ACCURATE OR COMPLETE, OR THAT ANY AI-GENERATED OUTPUT WILL BE CORRECT.
YOU ARE SOLELY RESPONSIBLE FOR VERIFYING ANY FINANCIAL, TAX, OR BUSINESS INFORMATION BEFORE RELYING ON IT.
11. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW:
(a) AXORI WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THE SERVICE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
(b) AXORI'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (i) THE AMOUNT YOU PAID AXORI IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (ii) ONE HUNDRED U.S. DOLLARS ($100).
(c) AXORI IS NOT LIABLE FOR ANY TAX PENALTY, INTEREST, FINE, OR ASSESSMENT ARISING FROM YOUR USE OF, OR RELIANCE ON, ANY ESTIMATE, CATEGORIZATION, OR REPORT PRODUCED BY THE SERVICE.
Some jurisdictions do not allow certain exclusions. In those jurisdictions, our liability is limited to the greatest extent permitted by law.
12. Indemnification
You will defend, indemnify, and hold harmless Axori LLC and its members, officers, and agents from any claim, demand, loss, or expense (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) your Customer Data; (c) any communication sent on your behalf through the Service; (d) your violation of these Terms or of any law; or (e) your infringement of any third party's rights.
13. Changes to These Terms
We may modify these Terms. If a change is material, we will give you at least thirty (30) days' notice by email or in-product notice before it takes effect. Your continued use of the Service after the effective date constitutes acceptance. If you do not agree, cancel before the effective date.
We record the version of these Terms you accepted and the date you accepted it.
14. Dispute Resolution
14.1 Binding Arbitration
To the fullest extent permitted by law, any dispute, claim, or controversy arising out of or relating to these Terms, the Privacy Policy, the Data Processing Addendum, the Service, or the relationship between you and Axori LLC (including claims under federal, state, or local statutes, regulations, or common law) shall be resolved exclusively by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules (or such other rules as the parties may mutually agree), in Clark County, Nevada. The arbitrator shall apply Nevada substantive law. The arbitrator's award shall be final and binding, and judgment upon the award may be entered in any court having jurisdiction. The Federal Arbitration Act (9 U.S.C. §§ 1 et seq.) governs the interpretation and enforcement of this arbitration provision.
14.2 Class Action Waiver
All disputes shall be resolved on an individual basis only. You and Axori LLC agree that neither party may bring, join, participate in, or be a member of any class action, collective action, consolidated action, representative action, or private attorney general action. The arbitrator shall have no authority to consolidate claims of multiple parties or to preside over any form of class, collective, consolidated, representative, or private attorney general proceeding. If this class action waiver is held unenforceable, then the arbitration provision (except this sentence) shall be null and void.
14.3 Exceptions
This arbitration requirement does not apply to claims for injunctive or other equitable relief, or to disputes that qualify for small claims court under applicable law.
14.4 Informal Resolution First
Before initiating arbitration, you agree to provide written notice to maxx@axori.ai describing the dispute in reasonable detail and to attempt in good faith to resolve the dispute informally for at least thirty (30) days.
14.5 Governing Law and Venue
These Terms are governed by the internal laws of the State of Nevada, without regard to its conflict of laws principles. For any claim not subject to arbitration (or to enforce an arbitration award), exclusive venue shall be the state or federal courts located in Clark County, Nevada, and you consent to the personal jurisdiction of such courts.
15. General
Entire Agreement. These Terms, the Privacy Policy, and the Data Processing Addendum are the entire agreement between us regarding the Service.
Severability. If any provision is held unenforceable, the rest remains in effect.
No Waiver. Our failure to enforce a provision is not a waiver of it.
Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
Force Majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control.
Notices. We may give notice by email to the address on your account. You give notice to Axori at maxx@axori.ai.
16. Contact
Axori LLC
Henderson, Nevada
maxx@axori.ai